Betting on Cricx isn't just about winning — it's part of the entertainment. We want you to stay in control, have fun, and play safely. Learn about our responsible gaming tools and support services.
Important: Betting is entertainment — not a source of income. If you feel your betting habits are getting out of control, reach out to us now. Cricx is always here for you.
Cricx believes that online betting, when enjoyed responsibly, can be a great source of entertainment. But when betting becomes a source of stress, anxiety, or financial hardship rather than enjoyment, it's a sign that something has gone wrong.
Responsible gaming means staying within your means, setting limits on time and money, and treating it purely as entertainment. At Cricx, we don't just run a betting platform — we genuinely care about our players' wellbeing.
Our responsible gaming program includes a range of self-control tools, expert support, and the option to temporarily or permanently close your account if needed. Remember — asking for help isn't weakness; it takes courage.
cricx follows international responsible gaming standards, and our tools and policies are updated on a regular basis.
If you answer "Yes" to 3 or more of the following questions, please seek support.
Chasing Losses With Bigger Bets?
Struggling to Stop Betting Even When You Want To?
Are you hiding your betting activity from family or friends?
Is Betting Disrupting Your Daily Life?
Are you betting with bill money or borrowed funds?
Do you feel restless or irritable when you're not betting?
If you're experiencing problems, follow these steps.
Admitting that there is a problem is the first and most important step.
Go to your Cricx account settings to set deposit or betting limits.
Activate a cooling-off period or temporary self-exclusion.
Contact us via live chat or email — completely confidential.
If needed, seek guidance from a mental health professional or counsellor.
Cricx gives every user full control over their betting experience. The tools below are available directly from your account settings — no request or approval needed.
Set a maximum daily, weekly, or monthly deposit amount. Limits take effect immediately once set; increasing them requires a 7-day waiting period.
Decide in advance the maximum amount you're willing to lose within a set period. Once the limit is reached, betting stops automatically.
Set a maximum time limit for each betting session. When the time is up, you'll see a reminder encouraging you to take a break.
Take a break for 7 to 30 days. During this period, you can still log in to your account but placing bets will not be allowed.
Close your account for 3 months to 5 years, or permanently. Once activated, a self-exclusion cannot be cancelled before the period ends.
You can opt out of bonus offers and promotional communications to reduce the temptation to bet more than you intend.
Reducing a limit takes effect immediately. Requests to increase a limit are applied after 7 days — this is intentional, to protect you from making impulsive decisions that could lead to greater harm.
Problem betting doesn't develop overnight. It gradually shifts from a habit to an addiction. If you notice any of the following signs in yourself or someone close to you, take it seriously.
The more signs you identify, the sooner you should seek help.
Remember, problem betting is a mental health issue — it's not a character flaw. With the right support, overcoming it is entirely possible.
Cricx strictly prevents anyone under 18 from using the platform. Age is verified at registration, and proof of age is mandatory during the KYC process.
If parents suspect their child is using this platform, immediately support@cricx.wsEmail us at . We'll take action within 24 hours.
If there are children in your home, enable parental controls on your browser and never leave your device unlocked while logged into your account.
We don't just follow the rules — we genuinely invest in protecting our players.
It's not just one tool — deposit limits, loss limits, session time limits, and self-exclusion all work together to provide complete protection.
Our customer support team is specially trained in responsible gaming and is available 24/7 to help.
Our system automatically detects risky betting patterns and sends timely alerts.
If you decide to lower your limit, it takes effect within seconds — no waiting, no barriers.
View your monthly betting summary in your account — get a clear picture of how much time and money you've spent.
Any issue you report is handled with complete confidentiality. Your identity and personal information will never be disclosed.
Betting on cricx is entertainment — enjoy it responsibly. Create your account today and make full use of our safety tools.